Research in Southern African Digital Business edited by Gregory John Lee and Rabelani Dagada is a unique collection of exciting new and original research in the topic of digital business, contextualized in Southern Africa. It includes four chapters presenting new theory in the topic of digital business, four chapters presenting the results of original qualitative fieldwork, and three chapters presenting the results of quantitative fieldwork. Spanning topics from digital ethics to gamification, NFTs to fintech, digital transformation to the digital divide and more, Research in Southern African Digital Business is an exciting addition to the body of knowledge in Southern Africa.
The book presents the following chapters:
Part I contains four chapters which present new theory in digital business, namely:
- A Theoretical Foundation for Digital Ethics by Brian Armstrong
- A Comprehensive Theoretically Grounded Framework for Digital Ethics by Brian Armstrong
- A Theory Of The Temporal Unfolding Of Gamification by Jacqueline Nortje & Gregory John Lee
- Big Questions for Governance Mechanisms for the Fourth Industrial Revolution Artifacts: A Systems Perspective by Nixon Ochara
Part II contains four chapters which present original qualitative fieldwork in digital business, including:
- The Potential for Non-Fungible Tokens (NFTs) in Brand Marketing by Rohini Sawu & Gregory Lee
- The Luddites Are Back: But Both Technology and Humans Shall Prevail by Prof. Rabelani Dagada.
- A Chequered Journey En-Route to Digital Business: Lessons from the South African Banking Sector by Prof. Rabelani Dagada.
- Performance Assessment of FinTech Firms: A Case of TelPay by Euphemia Godspower-Akpomiemie; Sibusiso Kenneth Mvelase; and Nixon Ochara
Part III contains three chapters which present original quantitative fieldwork in digital business, including:
- The Role of Coping and Emotions in Employee Appraisal of Digital Transformation in the South African Banking Industry by Nakuze Chalomba, Kofi Sipho Acheampong-Boateng and Jones Govereh.
- Integrating Digital Strategy and Value Chains in The South African Mining Sector by Jacobus Johannes Engelbrecht and Oba Pius
- The Second Level, Digital Divide in Sub-Saharan Africa: A Cross-Country Analysis by Ayanda Magida
This book encapsulates some of the finest new research in the burgeoning area of digital business.
The book is free and open access, although chapter authors retain their copyright and should be consulted for rights to reproduce sections.